When Leaders Flail

design-65.pngThat’s not a typo.

Although I am addressing how some leaders respond in times of failure, flailing is my focus. The word flail can be a noun or a verb. As a noun, it describes a primitive weapon, composed of a strong stick or pole, some type of rope or chain and a metal spiked ball at the end of the chain (picture courtesy of Google Images).  It was used in medieval times as a close-combat weapon. You can imagine the devastation it would cause an enemy. The verb form deals with a person who swings wildly, usually in a desperate attempt to overcome a dangerous situation. We see this kind of fighting in undisciplined street fights. Opponents don’t use fighting skills as much as they use brute strength, panic and a little bit of luck.

Let’s talk about flailing leaders. This type of flailing may not involve throwing punches, but it does involve wild responses. It happens when…

Under attack from an enemy.

In danger of being hurt.

Panic from failure sets in.

One doesn’t know what else to do.

Granted, it doesn’t happen in every one of these situations, but we’ve all seen it. A leader loses control of their assignment or themselves. They feel backed into a corner. They perceive a threat. So many of us come out swinging. They may yell, threaten others, try desperately to defend themselves or try to hurt others. We’re not sure who we are going to “hit” but someone will certainly get hurt.

I’m trying unsuccessfully to recall when a flailing leader came out looking good. I can name dozens of cases where a leader looked foolish while flailing.

Here are some things to remember the next time you are cornered, threatened, unsure, intimidated or in danger.

Once a leader loses their composure, things head downhill rapidly. People observe our reactions and responses. They watch closely what we do and say. They judge us as a leader based on our behavior. And many of them never forget what they observed. Years of trust building can be destroyed in a moment of flailing. Self-control is a vitally necessary characteristic for today’s leaders. If you lack control or are undisciplined, you will pay a big price. Poise is the ability to remain in control of one’s responses even when the situation is out of control. Poise under pressure is one of the most desirable traits for current leaders. People will trust and follow a leader that doesn’t panic. Maintaining equilibrium when things are falling apart allows a leader to help and serve others who desperately need them. Don’t get knocked off balance!

A flail (noun) is hard to control. Sometimes, people are hit unintentionally. Innocent bystanders can and will be damaged. And sometimes the person wielding the flail hits themselves. Sometimes, the blow is fatal.

Here’s the point: when leaders flail, people get hurt. Rather than helping people, we do damage.

The lesson is – prepare yourself ahead of time to respond to bad situations. Arm yourself with self-control, steady thinking, and the ability to remain calm. The next time someone or something threatens you, don’t fail by flailing! Your poise under pressure will serve you well and it will serve well those you are serving.

11 Reasons Why Introverts Sometimes Make the Best Leaders

designHow necessary are charisma, extroversion and a dynamic personality in the life of a leader?

Some folks prefer to be alone – and some want to be left alone. Occasionally, these folks are expected to lead others. While this arrangement may seem awkward, I have seen it work very well and have observed a few introverts enjoy remarkable success as leaders.

On a side note, some who identify themselves as an introvert are not. One indicator that one is an introvert is they do not want the focus to be on them. The limelight is painful for them. Those who continually indicate that they are introverted are probably seeking attention from others. Insecure, maybe, but not introverted.

So, why do some introverts make great leaders?

  • Some introverts don’t want the credit. When things work well, they are happy for the team to get credit. This is compared to the “attention hogs” who grab the credit when they can (and are mysteriously absent when a project goes south and someone needs to own up to the responsibility).
  • They would rather work behind the scenes. They don’t mind doing the thankless tasks and they recognize that true leadership isn’t always glamorous.
  • They can work in isolation without the need for a lot of interaction. The long hours of leading can be very lonely. Introverts can live without the constant chatter of the crowds.
  • Some introverts need less affirmation, unlike extroverts who sometimes look for appreciation and recognition from outside sources.
  • They would prefer not to be the topic of conversation. They do not want to be perceived as conceited or egotistical, so they’d rather allow other people to talk about themselves.
  • Introverts can be more observant and perceptive. Because they aren’t focused on themselves, they are sometimes more aware of the needs of others.
  • “Introverts listen before they speak. They watch from the sidelines and take some mental notes before they insert themselves into any social situation. This preparation allows them to enter a conversation confidently, without stumbling over their words or doubting the accuracy of what they say.” (Dan Wallen)
  • They are generally self-sufficient and independent. While this trait can work against a leader, when properly channeled, it can result in great personal strength.
  • They may receive joy and fulfillment from serving others – anonymously.
  • They focus on internal feelings rather than on external sources of stimulation. They may appear to be steadier than their gregarious counterparts.
  • “They focus on details. Introverts do not rush when making decisions because they prefer to study and understand the situation thoroughly. They can be rather objective and see the different angles and viewpoints in every situation. They can also control their emotions and not let their feelings affect their rationality.” Dan Fries,

A little advice:

Introverts, let your strengths work for you, rather than against you. Understand that you must engage with others if you are to influence them. Don’t allow your more reserved nature to be mistaken for intimidation or ego. And please, be yourself – but lead! The throngs of outgoing followers in the world need you!

kids go farther than their parents

I was witness to a great event today as a young girl began a ministry with the full support of her mother. Her mom has been in vocational ministry for many years – and this girl is only nine years old.  She feels called to help orphans around the world.  A couple of heroes, both mom and daughter.

Here is what I think: In many cases, kids do what their parents do, but they take it further. This can work for us or against is. Allow me to explain.

Whatever parents do in moderation, will be done in excess by their children. Parents who drink a little too much will possibly have kids that become alcoholics. Parents who model sharing in front of their kids have a good chance of raising generous kids. This is not a law and there are obvious exceptions, but I stand by my theory.

This is a very positive thing for us. Our daughter, Jessica was raised watching my wife and I do ministry. Now she does ministry way beyond anything we have ever experienced. And I want her to soar light years beyond where I am.

I felt inspired to tell the mother/daughter team this morning that the seeds planted by mom will come to fruition with the daughter. With absolutely no disrespect to the mom, I fully believe that the daughter will take it further.

You parents, what does that say to you?

learning to lead

An unbelievably large amount of material has been produced in the last few years on the topic of becoming a better leader. Some people are tired of the subject and others think they are excluded from the conversation because they don’t perceive themselves to be in a leadership position. Neither of these approaches are good because both of them will prevent us from accomplishing what really needs to get done in life. We cannot afford to get tired of studying leadership principles because they are ever-evolving. And yes, you are a leader! That simply means that someone is looking up to you, following you, watching you as an example.

So how do we learn leadership?

Most of us learn by reading. Good leaders are good readers. I think that if you are not perpetually working your way through some type of leadership material, you probably aren’t very serious about improving as a leader. Don’t know where to start? Try your public library. Walmart, amazon.com, and a thousand websites and blogs will provide a lifetime worth of decent material. Just start reading.

Leadership conferences are all the rage these days. I receive invitations to dozens of leadership conferences every month. Many of these meetings are great and offer world-class training. Others aren’t, in my opinion, worth the price of admission.  And I think the trap for some has become, being conference-active and leadership-weak. Eventually we have to stop running around the country listening to Chan and Hybels and Maxwell and we have to get to work. If you’ve been privileged to attend conferences, stay home for a while and use what you’ve learned.

Most people learn by experience. In every one of my leadership appointments, I wasn’t adequately prepared for the challenges that were ahead of me – I had to learn on the fly. There is nothing like trial and error to teach us what to do and what not to do.  This can be a painful experience for both the leader and the followers but it is a necessary element in individual and corporate growth. Don’t be afraid to jump into the deep end of the pool – just be sure you are in a culture that provides life preservers (systems and safety nets for a growing leader).

I learn most by watching a leader in action. Yesterday I was able to be in a lengthy meeting with a leader that I admire. We were wrestling with some tough issues, decisions that had to be made that required strength and courage and wisdom. A few times throughout the day, I watched his facial expressions and his body language.  I listened to the way he addressed his fellow leaders around the table. And I took note. We all observed how he worked his way through a difficult agenda. I think I left the meeting as a better leader.

I learn the most by watching a leader lead. I learn when I follow. Come to think of it, that is how the greatest leader of all time did His best leadership training. Jesus asked His disciples to follow Him. As they spent 3 plus years shadowing Jesus, the disciples learned how to lead, how to respond to critics, how to care for the hurting, how to make decisions. They learned how to live and how to die.

No matter what you are reading, regardless of the latest conference you’ve attended, no matter in what capacity you find yourself leading, my question is: from whom are you learning leadership? Who are you following, observing close enough to learn from? Watch them. If they are a good leader, get closer and emulate them. Lean in. If they are a bad leader, learn what not to do and keep on looking for a good leader to follow.

That’s how we learn to lead.